Frequently Asked Questions.

We make all kennel panels and gates in 3 feet through 10 feet sizes and in 1 foot increments. Please ask if you do not see the size you are looking for. We also offer custom made kennels ordered specifically to match your facility.

All our materials are produced in Spain- that’s where all fabrication takes place. We are exclusive distributors for Copele company. We invite you to visit their website www.copele.com if you would like to familiar yourselves with this family owned company established in 1959, with over 1000 products for domestic animals.

All our panels are hot dip galvanized, protected from inside and outside and will withstand all weather conditions for a very long time! All accessories are made of stainless steel.

We welcome local pick us at our Southwest Ranches, Florida location, if your order needs to be shipped, it will arrive on a pallet delivered by a commercial LTL carrier. The trucks are usually semi’s / tractor trailers / full size 18 wheelers. If you need residential delivery, we recommend having some help onsite when your shipment arrives. “Tin snips” or sheet metal shears will be required to cut the bands on the pallet and then the individual panels can be unloaded from the truck, or if liftgate is available, carrier will unload the pallet from the truck.

While 99% of our shipments arrive in good condition, you must note any damage on the carrier’s paperwork when you sign for your shipment. Be sure to unpack your shipment and inspect for any internal/hidden damage. If you do not note the damage, we will not be able to help you open a claim with the carrier and we will not be able to replace your item. Do not discard the damaged item because the carrier may want to inspect it. We will also need you to send us pictures of the damage via email to assist us with the freight claim.

All sales are final and are not refundable. Shipping fees are not refundable. Buyers are responsible for all return freight costs. Shipping dates are not guaranteed. Freight transit times and delivery dates are not guaranteed.